Our Warranties
All of our work comes with a no quibble warranty for your peace of mind
Glass Warranty
10-Year Glass Unit Warranty
Every glass unit we fit is backed by a 10-year guarantee for total peace of mind.
We only use A-rated, energy-efficient sealed units designed to meet or exceed UK Building Regulations (Part L) standards.
Your warranty covers condensation or misting between the panes — a sign that the unit’s seal has failed — and includes both parts and labour for full replacement.
What’s included:
✔ 10 years cover from the date of fitting
✔ Parts and labour for any failed sealed unit
✔ Applicable to both residential and commercial customers
✔ A-rated Low-E glass used as standard on all replacements
What’s not covered:
✖ Breakages, scratches, or surface damage after fitting
✖ Damage caused by frame movement or structural issues
✖ Glass units not supplied or fitted by Window Repair Services
Our Promise: If your double-glazed unit fails within 10 years of installation, we’ll replace it free of charge — no hidden costs, no fuss.
Window Hinge Warranty
5 Years Standard / 1 Year Easy-Clean or Fire Hinges
Covers parts & labour. Excludes paint, debris, user damage, or misuse.
Window Mechanism Warranty
5 Years Cover
Covers parts & labour for mechanisms, espags, gearboxes, and shoot bolts. Excludes misuse or failure caused by hinge/handle faults.
Adjustment Warranty
6 Months Cover
Covers realignment or readjustment work, including re-visits at our discretion. Excludes user error, mechanism failure, or damage caused by misuse.
Window Handle Warranty
5 Years Cover
Covers mechanical failure and tarnish. Excludes chemical or salt-air corrosion and misuse.
Ultion Barrel/Euro Cylinder Warrenty
10 Years Manufacturer Warranty
Backed by Ultion, includes £2,000 burglary guarantee if entry occurs by lock snapping. Must register lock within 28 days.
→ View Full Warranty PDF
Door Handle Warranty
5 Years Cover
Covers mechanical failure and tarnish. Excludes chemical or salt-air corrosion and misuse.
→ View Full Warranty PDF
Still have a question?
If you have any other questions about our warranty you please give us a message